FAQ / EVENT INFO ☟

SET TIMES AT THE BOTTOM! SCROLL SCROLL SCROLL


where is the event?

EYE HEART NEW YEAR’S EVE IS AT
FESTIVAL PAVILION BUILDING
AT FORT MASON CENTER

2 MARINA BLVD.
San Francisco, CA
GOOGLE MAP LOCATION

21 & Over Event
(( Rain or Shine! ))


IS THIS INDOOR OR OUTDOORS?

THIS IS AN INDOOR VENUE, HOWEVER THERE IS ALSO OUTDOOR AREAS AT THE EVENT.

THE MAIN STAGE IS INDOORS

MAIN EVENT & MAIN STAGE IS INSIDE
THE HISTORIC FESTIVAL PAVILION BUILDING
(50,000 sq ft of Event Space)

The Main Event is indoors and GRYFFIN will perform on our new 360 Degree Main Stage INSIDE the Festival Pavilion at Fort Mason Center with top-tier festival sound, video, lighting, and special effects!

2ND STAGE SILENT DISCO IS OUTDOORS UNDER OUR FESTIVAL TENT

This Year’s Silent Disco, our Second Stage with 9 DJs on 3 Channels, will be under a FESTIVAL TENT with additional BARS, RESTROOMS, and HEATERS to keep you warm and cozy!

COAT CHECK IS LOCATED AT THE FIREHOUSE


IS THERE PARKING?

Parking is available on-site at FORT MASON CENTER for a FEE
We advise catching an Uber/Lyft/Waymo/Taxi
DO NOT DRINK AND DRIVE
GOOGLE MAP LOCATION


DO I NEED TO PRINT MY TICKET?

NO YOU DO NOT NEED TO PRINT A TICKET, YOUR TICKET ON YOUR PHONE WORKS!

Your ticket will need to be scanned for entry! Only 1 scan per Entry.

Please have your ticket ready on your phone for scanning, or print in advance. Make sure the BRIGHTNESS on your phone Display Screen is turned up for scan.

Please also have your ID out! All guests will enter through a Security Check-In before entry to the event.


OFFICIAL TICKETS ARE ONLY AVAILABLE THROUGH TIXR.

Beware of buying Fake Tickets from scammers
You must purchase your ticket from our official TIXR page

Do not buy tickets from people you do not know!!! SERIOUSLY!!! Those people on IG or FB trying to Sell Tickets are more than likely selling you a Fake Ticket, or a Ticket that is Valid and they are selling multiples.

***If your ticket is fake and does not scan YOU WILL NOT BE ALLOWED ENTRY
If you or a friend think you might’ve bought a fake ticket please contact us asap at info@eyeheart.com


IS THIS EVENT 21+ ONLY?

YES! This event is only for guest over 21 years of age.

You must have been born on/or before 12/31/2003 to Attend with Valid Government-Issued ID.


IS THERE A DRESS CODE?

There is NO DRESS CODE
* * *
HOWEVER, WE RECOMMEND THE FOLLOWING:
Most guests wear cocktail attire
”Dress to Impress” is encouraged, whatever that means to you
But you can come casual or in costume!
Wear what makes you feel happy!


IS THERE A COAT CHECK?

Yes, there is a Coat Check! at the FIREHOUSE, check above SITE MAP.
Coat Check is $10 (cash only)
* * * *

Speaking of Cash…
Open Bar is included with your ticket, however we encourage having some cash to tip your hard-working bartenders!

When you’re on-site, make sure to walk around, there are lots of things to see/do and some fun surprises as well. Including some great photo opps for you and your friends to commemorate the evening. You’ll also see where All the Bars are located!


IS THERE FOOD?

Yes, there we have 2 of our Favorite Food Trucks back again! Food is not included in the ticket price and will need to be purchased separately.

Barya Kitchen (serving Filipino American cuisine) https://www.instagram.com/baryakitchen/

Kabob Trolley (serving Hella Halal vibes) https://www.instagram.com/kabobtrolley/


WHAT DO I GET WITH MY VIP TICKET?

VIP Tickets Include:

VIP Line Entrance (for Expedited Entrance)

Access to the Backstage VIP Area including VIP Bars with Upgraded Premium Beverages, Backstage and Sidestage VIP Viewing Areas of the new 360 degree Main Stage, VIP-Only Restrooms, VIP Pier Access with views of the Golden Gate Bridge.

LOOKING TO UPGRADE OR STILL NEED VIP TICKETS?


ARE THERE VIP TABLES / BOTTLE SERVICE?

YES there were! However, Tables are basically SOLD OUT! There are ONLY ONE Main Stage Tables Left, and 5 Backstage Couples/Small Group Tables.

Want a table that is SOLD OUT? Join the Waitlist if one becomes Available or Contact Us Today!

INQUIRE FOR DETAILS.

vip@eyeheartnye.com

SEATING CHART & VIP PACKAGES BELOW

LAST YEAR’s VIEW FROM FOH GOLD TABLE


WHAT IS OPEN BAR?

Open Bar means all your drinks are included from 9pm-2am.
Last call is at 1:30am

WE ALSO SERVE AN OPEN BAR
WITH
PREMIUM OPTIONS

EYE HEART NYE prides itself on featuring quality premium brands and sponsors. Some of our Featured SPONSORS include: White Claw Vodka, Espolon Tequila, Modelo, White Claw Vodka + Soda, Monster Energy, Waterloo Sparkling Water, Oroma Espresso Martini, and many more brands across almost all Beverage Categories.

MORE BARS FOR YOUR BUCK!

Every year we add even more Bars in both the General Admission, Silent Disco, and VIP areas! Over 70 Bar Staff ready to serve you!!! If there is a line at the bar it won’t be long and you can also try going to the dozens of other bars both inside & outside, there’s plenty more!

Don’t forget there will be Bars Located in the Silent DiscoA BEST KEPT SECRET! 🤫


FORT MASON IS FEDERAL PROPERTY - NO CANNABIS PRODUCTS ARE ALLOWED ON-SITE


SET TIMES

KEEP ON SCROLLING. :)


THESE ITEMS NOT ALLOWED

  • NO Backpacks

  • NO Camelbacks or Hydration packs (Unlimited Free Water available at All Bars)

  • NO LED Gloves or Light Toys

  • NO Hula Hoops

  • NO Totems or Large banners 

  • NO Objects that can be used as projectiles, such as glow sticks and Poi Balls

  • NO Illegal substances. Cannabis consumption of any kind is NOT LEGAL on Federal Property at Fort Mason

  • NO Alcohol (event is Open Bar inside)

  • NO Professional video or audio recording equipment, including GoPros

  • NO Weapons of any kind

  • NO Selfie sticks or handles

  • NO Glass bottles, containers or cans

  • NO Fireworks

  • NO Balloons

  • NO Laser pointers

  • NO Skateboards, scooters or personal motorized vehicles

  • NO Drones

  • NO Eyedrops

  • The Event and Venue reserve the right to prohibit additional items that may cause injury to others


SET TIMES

FINALLY!